First Call HR offers a cost effective 'pay as you go' outsourced HR support service which is tailor made for SMEs. Our purpose is to develop business capability through people. Our values go much further than adherence to professional standards: it is about openness and being trustworthy and straightforward in all of our working relationships. This means we... * Give advice we believe in * Behave ethically and stay true to our standards * Behave honestly with regard to our fees and how we charge our time * Agree clear expectations * Adopt a truthful and straightforward approach, even if the message is difficult * Respect confidences * Consult and communicate in an open manner * Seek out, and give, honest and constructive feedback * Appraise people objectively and treat them fairly We see our relationship with you as a long term partnership. We want you to think of us as members of your team who have your interests at heart. We actively work alongside your management team to help develop both business and team. "Personnel with the personal touch", our advice and support is provided locally, so rather than talking to a stranger in a call centre you will be talking to someone who knows your business and who will take time to understand your company - ensuring at all times we maximise value to your business whilst minimising cost.