When it comes to telco service providers, you are far too used to being just another number in a big funnel. Being a little piece of a large bureaucratic process of support, you didn’t receive the personalised service you needed, and kept getting passed around from department to department. You deserve better. When you entrust Novum Networks, you work with a team who always find a way. With decades of experience in voice, we have been listening to what our customers tell us they want: high-quality, reliable service and support, with flexible products which can be tailored to exactly meet end user needs. This sounds easy, but when push comes to shove, and you’re managing hard won, loyal customers you can’t afford to be associated with delivering a second-rate solution that your customers businesses depend on. So, we sought out and built our system around the best-of-breed telco platform available, used by all major telcos worldwide. We intimately know our platform so we can confidently do what we say. Our team talks directly to vendors for technical support, and stop at nothing until a solution is found. Furthermore, we have only one degree of separation between us and our vendors, meaning it’s always one of us who resolves your telco support request promptly. We go beyond demarcation and provide technical assistance, and through our deep knowledge in telco, we always deliver on our promises. Our partners can lean on us to implement this innovative complete done-for-you solution, subsequently helping their end-user reach new heights, and ensuring your business can scale seamlessly and profitably, while providing a cutting-edge service proven to secure recurring revenue for your business. It is our priority for our partners to be able to deliver a problem-free service to their end user. We want to see clients succeed with voice capabilities, using our leading telco competencies.