ets group inc. is a State of Florida certified woman and minority-owned consulting and professional development firm that helps organizations define and achieve their goals through the application of proven leadership and management principles and applied technology. Core areas of focus include performance improvement, Lean Six Sigma consulting and training and professional development. Our headquarters are located in central Florida, but we service clients worldwide. We measure the effectiveness of our consulting and training services using a multi-faceted approach, from participant satisfaction to Return on Investment. Our people: ets’ instructors, consultants and facilitators have the highest technical credentials plus extensive experience in all industries. Our materials: ets’ manuals, examples, and web-based resources are logical, practical, and reinforce the importance of “application for retention.” Our approach: ets’ progressive program content enables students to progress from “beginner” to “expert” in a logical and timely manner. All courses complement each other because they share a common objective - “Transform the learner and the client organization.” Our reputation: ets’ client organizations on both private, public and not-for-profit sectors have been recognized with 20 Florida Governor’s Sterling Awards, 4 Baldrige Awards, a Deming Prize and a Shingo Prize for Manufacturing Excellence.