Restoration 1 provides the highest quality services to customers when providing the following areas of work: • Water damage remediation. • Mold Remediation. • Fire Damage work. • Smoke Damage Remediation. • Disaster Restoration. • General Contracting. (license required) • Safety Awareness. We understand the needs of each customer and tailor our service to meet those needs. We treat our customers like family, addressing them by first names and a smile. We ensure complete satisfaction and often go above and beyond the call of duty. We make it easy for the customer: We help customers take pride, comfort and satisfaction in their homes and business properties. Thanks to the services we provide, customers know they have that much less to worry about. When they call on us, the job gets done – just the way they expect. We achieve our goals by: • Always being courteous and friendly. • Providing excellent service that builds relationships that produce referrals for additional restoration work. • Collecting payment from customers and insurance companies in a courteous manner. • Maintaining consistent service hours - 24/7, 365 days per year. We stand behind our work: We are experts at what we do. We have the tools and the training to deliver on the promises we make. We start each job with the desire to do it right the first time. If we fall short, we work equally hard to make it right. We always look for ways to improve our performance. Restoration 1 Mission: To Exceed Customers’ Expectations By Providing Exceptional Front Line Service With Well-Trained Employees Who Thrive Because Of Our Culture. Restoration 1 Core Values: Our customers deserve the same level of quality, efficiency, value and professionalism that we would want for ourselves. We believe our company exists to provide restoration services to meet the need of the customer.