From analysts to engineers, CIOs and CTOs, we've been there, done that. We have faced the challenges of getting more productivity out of our IT and technology departments with increasingly limited resources. If you face this challenge, then let's chat. Our goal is to help your IT Operations team deliver the highest uptime at the lowest cost; and with incredible efficiency, and operational visibility and analytics. We want to put our decades of experience to work for you. With ITOMAC, you don't just get expensive PowerPoint decks. You get action plans and the experienced team to help you implement change. And it all starts with the ITOMAC Operational Assessment©. The ITOMAC Operational Assessment© - Revenue, Cost, Risk... Every company needs IT to deliver better service uptime to maximize revenues. There is pressure to operate with lower IT cost structures, reengineer legacy operating models, and take advantage of automation and scalability. They need visibility into what customers are really experiencing. They need to understand risk, known or unknown, and have solid plans to mitigate those risks. The ITOMAC Operational Assessment© is the answer to identifying these opportunities, developing recommendations and plans, and executing the delivery. We can help implement change along with your team or perform the work independently -- reducing operational disruption. Looking at People, Process, Tools, Technology, and Governance, the ITOMAC Operational Assessment© can be used to perform a complete assessment of your entire operations. Or, alternatively, we can start by focusing on a specific problem area of your operations. For instance, you may want to assess your Incident/Problem Management and Root Cause Analysis processes to reduce Mean Time to Detect and Mean Time To Resolve critical incidents. Let us perform The ITOMAC Operational Assessment© in your IT Operations organization and get ready to deliver better results!