Inbound leads lose value every minute they wait. With Lusha’s API, RevOps and sales teams can enrich form fills in real time, qualify instantly, and route leads to the right rep within seconds.
Every RevOps leader knows the rule: the faster you follow up, the higher your win rate. But short lead forms, the kind that actually convert, rarely capture enough data for sales to act on. The result? Reps chasing incomplete records, slow response times, and lost opportunities.
How the workflow works
With Lusha, you don’t have to choose between form completion and sales-ready data. The API plugs directly into your forms and CRM, enriching every new record in real time.
Workflow example:
Prospect fills out a short form (name + email).
Webhook sends lead data to Lusha API.
Lusha enriches with job title, company, firmographics, and verified contact details.
CRM applies qualification logic (ICP match, company size, industry).
Qualified leads are routed instantly to the right SDR/AE, with a Slack notification for visibility.
Non-ICP leads trigger a buying committee enrichment flow, so reps still get context on the account.
Result: every inbound lead is acted on within minutes, not days.
The value for RevOps and sales
- RevOps: Standardized, automated routing logic that keeps data clean.
- SDRs: No more cold guessing — every inbound comes pre-enriched.
- AEs: Faster meetings booked, with full account context.
- Marketing: Higher ROI from demand gen, since every form fill gets full coverage.
Example automation
Trigger: New form submission → Salesforce
Action: Enrich via Lusha API (person + company data)
Action: Auto-route to SDR in Salesforce
Action: Notify SDR in Slack
Optional: Auto-book meeting via Chili Piper
KPIs to track
- Average speed-to-lead
- Percentage of inbound leads enriched
- Time-to-meeting booked
- Conversion rate of inbound → opportunity
Best practices for inbound routing with Lusha
- Keep forms short — let enrichment do the heavy lifting.
- Define clear ICP rules for routing.
- Always send enriched leads into Slack/Teams for instant visibility.
- Track outreach time-to-first-touch to prove ROI.
FAQs
Because longer forms reduce conversion rates. Lusha enriches the essentials behind the scenes, so you keep conversion rates high while giving reps the context they need.
Enrichment and routing happen in milliseconds via API/webhook. Leads can be in your CRM, qualified, and assigned to reps within seconds.
Yes. Lusha connects natively with Salesforce, HubSpot, and other CRMs, and can be automated through Zapier, n8n, or direct API.
The waterfall model can apply—Lusha attempts first, and if a field isn’t found, you can trigger fallback enrichment sources. But in most ICP ranges, Lusha provides verified coverage.
Track speed-to-lead (time from form fill → rep touch), inbound-to-opportunity conversion rates, and percentage of inbound leads enriched.
