EY Design Studio works with clients across all industries to help make their apps and websites more effective, efficient and enjoyable. Our team of highly skilled usability professionals approaches projects with the insight and perspective that only decades of experience in user-centered design, process improvement and technology management can provide. We focus on: > Conducting research – from focus groups to usability tests to remote-viewing analyses – to pinpoint user needs and identify experience pitfalls > Creating digital experiences, so that your users are happy from the start > Developing strategies, to provide your customers with a consistent digital brand experience > Redesigning existing processes, to reduce the time it takes for a user to get what he or she wants > Building or strengthening internal user experience organizations, because there's no substitute for having usability advocates within your own company