Live Presence offers a complete solution for automated chat and live chat. Automated chat is a unique and valuable innovation that provides customers with a great experience: a very fast, very precise and very friendly contact with your company. The solution includes a powerful management dashboard, disclosing a rich amount of performance metrics and customer insights. Besides the software technology, Live Presence offers a full range of services to design, manage and improve the chat conversations and the total customer experience. Live Presence does not just sell software, we deliver a successful solution for the long term. Customers in the Netherlands are bol.com (Retail), Achmea (Insurance) and Belastingdienst (Taxes). Customers in Belgium are Mediahuis (Publishing)