LDH Consulting Services helps libraries and vendors navigate the intersection of library data and privacy. LDH Consulting Services provides a number of services to libraries and vendors on a variety of topics around library data privacy, including customized in person and online training, privacy audits, data inventories, and policy and legal reviews. LDH Consulting Services takes a holistic approach with their services using the patron data lifecycle. This lifecycle typically has six interconnected stages, covering the complex and multifaceted ways that libraries and vendors process patron data. - Collection – what data is being collected, and for what purpose - Storage – where the data is being stored, and in what formats and versions - Retention – how long the data is being stored based on various factors, from system defaults to legal regulations - Access – who has access to data, including physical and electronic versions of data - Reporting – how the data is aggregated and distributed to internal and external audiences - Deletion – how data is deleted, including the proper destruction of physical and electronic media Here are just a few of the trainings and projects created and delivered by LDH: - Data Privacy Best Practices (PLP; LSTA grant funded project) – http://plpinfo.org/dataprivacytoolkit/ - Patron Data Protection Webinar Series (Colorado Virtual Library) – https://www.coloradovirtuallibrary.org/learning/continuing-education/upcoming-webinar-series-patron-data-protection/ (Library Patron Data and Privacy: Cycles and Strategies; Privacy-Centered Library Vendor Management) - Using Privacy Impact Assessments to Protect Patron Privacy (Florida Library Webinars) – https://floridalibrarywebinars.org/auto-draft-10/