10 Reasons to Hire Network Design Consultants We Do Not Outsource Our Support Our technical Support Staff is just that…OUR staff. No outsourcing overseas or to other U.S. companies like many other IT firms do. We Are Dedicated To Quality We will do nothing less than exceed industry best practices to ensure your business runs smoothly and securely. We Specialize In HIPAA Compliance We are unique in that we provide our medical customers a COMPLETE HIPAA compliance package including employee training, documentation, policy development, and test auditing. No “Geek Speak” We never talk down to you. We will explain issues and make recommendations in plain, easy-to-understand English so you always understand what we are doing and how we will make your systems better. We Are QUICK To Respond Tired of waiting for hours or even days for your tech consultant to get back to you? We treat every issue as important and strive to answer every call. And when we cannot answer live, you WILL receive a response in 60 minutes or less. Promise. A Proven Track Record For Over 12 Years Unlike others in our industry, we can prove and show you how we have continuously delivered Peace of Mind, Less Downtime, Faster Problem Resolution, Data Protection, Money Savings, and Better Communication for over 12 years. 100% Money Back Satisfaction Guaranteed If you are not satisfied with a product or service for ANY reason, we WILL make it right at no charge to you. If we cannot make it right, you get 100% of your money back. More Than Just A Help Desk We are FANATICAL about providing exceptional customer service to you and your employees. Our Billing Is Clear And Simple Our services are clearly spelled out ahead of time and on every invoice in plain English. Our Managed Services are billed at a flat rate. You will always know the benefits of our IT services. YOU Benefit From Our Strong Relationships With Global Vendors Save money by utilizing our purchasing power for your IT equipment.