Don Williams Global is a company dedicated the changing business around the globe one WOW customer experience at a time. Don Williams is the CEO of Don Williams Global, in addition to being the a 2-Time #1 Best Selling & #1 Best Selling International Author of the Do It Yourself Contact Center Tool Box (2015) and Romancing your Customer - How to Attract, Retain and Win-Back Customers for Unbelievable Loyalty and Profitability (2017) and the creator of the "WOW, WOW, WOW Experience". Don is a serial entrepreneur who started his first business in 1986 with capital totaling $6,000.00. Today Don has founded a dozen companies. Don’s client list includes International and Fortune 500 clients from A to Z. Don’s passion is helping businesses develop and provide such exceptional customer experiences that their market must reward them with dominance.