Castle IT are a small business that are dedicated to putting the emphasis back on customer care and support. With a background in customer service and support spanning over 20 years, we appreciate the need for the modern small business to have a point-of-contact that knows their system – truly knows it. All too often you we hear “..and we get a different engineer each time!” and “I felt they didn’t really listen to what I was saying”. At Castle IT, we believe in listening to the customer first and then advising second. By doing this we can assure you that the information we give you is informed and based on what you actually need as a client. No two businesses are the same, so why presume that everyone will fit in to a certain category, or require a certain set of products.