THE KSRI FOSTERS A POWERFUL DIGITAL INNOVATION COMMUNITY ____ The Karlsruhe Service Research Institute (KSRI) at the Karlsruhe Institute of Technology (KIT) fosters interdisciplinary service research in order to support and advance the progress of the service domain. Delivering innovative concepts and methods KSRI has a leading role in researching digital service systems. As an innovative private-public-partnership between IBM, Bosch and the KIT, KSRI provides a service innovation hub and excellence in education for students, future researchers, and practitioners in the field of service science. KSRI BRIDGES THE GAP BETWEEN THE ECONOMIC AND TECHNICAL ASPECTS OF DIGITAL SERVICE SYSTEMS. ____ To address these various facets, KSRI is organized as an interdisciplinary institute with six distinct research focuses. | SMART SERVICES & IOT researching innovative, data-driven services in digitalized production, logistics and energy management. | DIGITAL BUSINESS MODELS & PROCESSES researching the utilization of emerging technologies for the design of disruptive digital services. | HEALTH CARE SERVICES with research on improving processes in health care by applying analytics and optimization techniques and designing user assistant systems. | (E)MOBILITY SERVICES researching customer needs in individual mobility and mobility related services with a focus on electric vehicles and their impact on the electricity system. | PARTICIPATION & CROWD SERVICES researching the design, implementation and optimization of crowd-based approaches and corresponding platforms. | DIGITAL SUPPLY CHAIN researching topics related to the use of cognitive systems, supply chain risk management, and cross-channel distribution logistics.