While delivering services, multiple parties play an essential role. Therefore it is highly important for all these parties to work together, like specialists in an orchestra. All members of an orchestra, internal and external specialists, need to rely on the conductor. Harmonious cooperation requires clear conduct from the conductor. With the best practices of SEQUAL Consultancy you will be able to setup Enterprise Service Management, Customer Service Management as well as Service Integration And Management (SIAM). We help you to conduct your service delivery at the right speed, the right time and the right costs. Your customers will be delighted and you will be in charge.