Reply is an international organisation of over 6000 employees whose combined capabilities and track record, working for financial sector companies (e.g., ABN AMRO, Barclays, Banque Internationale à Luxembourg, BNP Paribas, Delta Lloyd, Deutsche Bank, Euroclear, KBC, RBS,...), Telcos (e.g., BT, Vodaphone,…), retailers (e.g., Delhaize, John Lewis, Tesco) as well as companies such as the London Stock Exchange, Lancia or Valentino. Within digital banking and mobile payments, our specialised company, Open Reply, has the technical breadth and resources to commit to the design and implementation of innovative internet and mobile banking solutions, as well as mobile payments solutions. We have credentials in more than 30 banks, insurance companies and wealth managers in Belgium, France, Germany, Italy, Luxembourg, The Netherlands, Switzerland and the United Kingdom. The key competencies of Open Reply consist of: STRATEGY • Market and brand research • Concept thinking • Social Media and CRM • Integrated Marketing Automation • Strategic group alignement • Identify, scope, prioritize and roadmap initiatives • Determine product range, service and general operational model • Change management & planning • Analytics and Insight TECHNOLOGY • Web and Mobile Development • Crowdfunding solutions • e- & mCommerce solutions • Mobile Payments • Blockchain Technology • Emerging Technologies (IoT, Wearbles) • Remote interaction support • Robo advisors • Digitalisation of processes • Electronic signatures • Biometric security • Big Data and Cloud Computing EXPERIENCE DESIGN • Interaction mapping & prototyping • User Experience Design • Product Design • User Interface Design • Visual Design • Usability Testing Open Reply Benelux - France 5, rue du Congrès / Congresstraat 5 B-1000-Brussels – Belgium Phone : +32 (0)2 880 03 20 www.reply.com