Commercial Advisor at Connection Comunicação: Specialist in the implementation of digital and humanized 360 ° platforms, flowing between human and "robotic" service, in medium and large companies, full omnichannel 4.0, with the largest suppliers of digital platforms in Latin America, where it serves 90% of all exchanges of information with customers in the Telecom segment, among others. The CRM Hubs talks to all social media, phone, chats, chatbots, bots, artificial intelligence, WhatsApp Business API, Instagrram, SMS, recording, document exchange, Messenger, others. Solutions that work in a hybrid way with personal and / or digital service, Strategic and commercial management in serving new and large customers, performing from the initial diagnosis, project extraction, management of implementation and stability of solutions.