The Award Winning Contact Centre Magazine. Call Centre Helper is the go-to place for contact centre, customer service and customer experience professionals around the world – with hundreds of thousands of readers flocking to our site each month. We are a free, online weekly magazine aimed at giving call centre people up-to-the-minute advice on how to make their businesses work more effectively. In addition to articles that cover ever area of the contact centre and customer service industry, we also offer: A newsletter that contains all of our latest content Free contact centre tools The latest contact centre reports An industry leading webinar programme