INTRODUCTION Ceverine employs analytics-driven and machine-learning supported digital debt resolution strategies. We offer digital collection support and outsourced digital debt resolution services to banks, alternative lenders, debt investors, utilities and telecommunication companies. Our analytics-driven and machine-learning supported approach relies on profile, payment, credit and other external data. We focus on consumer credit, including personal loans, credit card debt, instalment credit as well as utility and telecom bills. Our vision is to transform the debt management sector by promoting automated digital services, applying cutting edge technology, increasing efficiency for credit originators, purchasers and consumer-facing enterprises and improving debtor experiences. We treat debtors with utmost care and our 'human touch' is hard-coded in all our communication and processes.