Van Lier, Inc. specializes in Project Management, Client Services & Delivery Consulting for small and medium-sized software, service and Internet agencies. Consulting services include: - Audit of existing PMO, Client Services infrastructure, processes and teams. - Creation and/or improvement of internal and external documentation, tools, procedures. - Develop organizational charts, job descriptions, staffing models and plans. - Review of existing projects and engagements, immediate problems and needs. Project Management services include: - Review of all pre-sales materials: Proposals, SOWs, Project Plans. - Creation and management of all Project Tmelines, Budgets, Resource Plans and more. - Primary point of contact with clients. - Liaison between all internal and external teams. - Establish and maintain effective communication protocols. - Detailed risk management & follow-through.