ByggBlock is an international player within the call & contactcentermarket, founded in 2012 by 2 experienced callcenter professionals. ByggBlock is Swedish for Building Blocks, something Solid, something Modular and something that Connects. Companies realize more & more they have become too dependent on their partners for details about their own customers contacts. Many players and platforms and no place where it all actually connects for daily decision making. ByggBlock is a Customer Contact Platform Integrator helping companies putting them in control over their customer contact flows, directly and independently. ByggBlock connects existing structures to give real-time insight, in activities and results and and provides the tools for immediate decision making. Complicated? ByggBlock strives to make things transparent and understandable so all parties involved can focus on their part of the business. ByggBlock does not believe in reinventing the wheel. Many business processes have been the result of years of careful contemplation. We believe in simplifying, adding on or adapting existing structures; in this way our job does not obstruct any day to day business; we give you insights right at your side!