Dealership CSI® is the industry leading consulting firm to automobile dealerships providing direction on how to achieve the highest Fill Rate to the Shop possible through our exclusive ESPM® process. We modify a dealership's focus from "parts are parts are parts" to focusing on the parts with the highest profitabiltiy in the dealership - mechanical repair parts for the shop. Aggressive addition of mechanical repair parts into a dealership's inventory while controlling profit robbing obsolescence ensures a dealership will achieve the highest profitablity possible. Questions you can ask yourself: How often can your Counter Personnel say YES to the technician? Are your technicians operating at maximum capacity? Are you getting Special Orders installed as opposed to returned to your manufacturer? Are you stocking enough parts to satisfy customer demand? With the right processes and oversight in place, your DMS can help you identify the parts YOU need to stock!