LMG Data Mining provides customized guest-data services exclusively for hotels and resorts throughout North America. In today's market, it's essential that hotels understand their guests' preferences and spending patterns. You can use that information to personalize guest communications, and to market more efficiently and economically. LMG combines 25 years of experience in hotel marketing with a data-mining application 10 years in development to provide a turnkey solution for actionable guest data analysis and direct guest marketing. It's this blend of technical savvy with comprehensive knowledge of hotel sales & marketing that enables LMG to create cost-effective solutions available nowhere else in the hospitality industry. LMG’s ReturnityTM electronic marketing application provides email reservation confirmations, pre-arrival messages, departure thank-you notes and online guest satisfaction surveys with reporting.