Established in 1987, we are an award-winning, full-service and independent publishing consultancy. We advise multi-nationals, SMEs and Not for Profit organisations on how best to develop and publish Operations Manuals to impose and replicate uniformity and conformity across a developing franchise, licence of branch Network. We operate within a wide range of sectors and our clients operate many different types of system - e.g. retail, B2B, job, management and social enterprise franchise and licence opportunities. Specialities: Capturing Know-How and Business Systems and documenting operational procedures for franchised and licensed business opportunities.