“Success Follows an Emphasis on Quality” – Benson Green With his own pick-up truck and $800 that he borrowed from a family friend, Benson Green set out to start his own heating and air conditioning company. That was in 1981. Nearly three decades later, Green is president of Benson’s Heating and Air Conditioning, one of the most successful heating and air conditioning companies in the area as evidenced by the size of the company and the local awards it continues to win each year for customer service and notable business practices. When asked how he was able to grow his businesses from a one man operation to a company with over ninety employees, Green reflects on the two principal factors that he views as the foundation of his business. First and foremost he said, “All of us at Benson’s treat each other and our customer’s the way that we want to be treated. Believing in this philosophy is an important character quality we look for when we hire a new employee and it is something we constantly emphasize in all of our training and communicating.” Second and simply put, “Success follows an emphasis on quality,” said Green. He believes these factors are the foundation of his growing business and are the reason why most of his customers who believed in him back in the early 1980’s are still a part of his loyal customer base.