We work... with people in organisations... Who have a development need not in relation to their professional skills.....areas such as stepping up to a promotion (the transition from "doer" to "manager"), their performance, career, stress, complex lives, interpersonal relationships and their skills with people. What we do is... We have conversations with people. We start by building trust and rapport founded upon objectivity and independence, we listen, reflect back, question and challenge – to seek to understand.. We are a catalyst. So that...people openly examine their own positions – their behaviour, attitude and objectives, they listen to themselves and see things differently. Which means that... the individual takes full responsibility for their change and becomes active in achieving things for themselves, they make things happen for themselves.