We are a small and innovative CPA firm with a human touch! Our customers are mainly small businesses, non-profits and individuals. We emphasize quality over quantity... we are not after a quick buck but rather after a lifetime relationship with our clients... we are proactive not reactive... and we add value rather than drain your resources. Our rates are very reasonable, especially when compared with larger traditional CPA firms. We have not raised our rates for the last three years while our competition routinely raises their rates by 5-7% per year. Also, we offer a 15% discount for new clients and 20% discount for each referral you make. Referral discounts are added on top of any other discounts. Our client base is a good mix of individual, business and non-profit clients. About 35% of our clients are small businesses, 48% individual clients, and 17% non-profits. We pride ourselves on ability to serve our clients' needs efficiently, with an excellent price/value ratio and in a very friendly, down-to-earth manner. We almost never bill based on hourly fees so our work is never negatively impacted by bloated hours, as you often see with other professional services firms. You only pay an agreed-upon flat fee no matter how long the work will take. We are very accessible via telephone and e-mail, and our response times are rather short.