VIA AIOps transforms the possibility of service assurance into an achievable reality. VIA AIOps delivers end-to-end service assurance across service domains providing both fault and performance management in one powerful solution. By leveraging AI, machine learning and advanced analytics to effectively automate response, VIA reliably resolves performance and customer experience issues faster. What makes VIA AIOps different? Consider these five differentiating capabilities: - Fault and Performance Management in ONE solution - Noise reduction difference: VIA customers leverage out of box algorithms including impactful default correlation algorithms - Trusted Automation: users define the automation using digital fingerprinting, relevance scoring and feedback loops - Custom dashboards increase usability and improve interoperability across the managed silos - Adaptability: organizations evolve and VIA loves change – adding new data sets in less than 60 minutes You might be asking - SO WHAT? Benefits include: - Fast start and continuous success. Customers are seeing the difference on day one, but the machine learning makes VIA ‘smarter’ every day. The longer VIA is used, the more capable it becomes. - Improved efficiency of operational teams: With configurable dashboards and out of box algorithms siloed teams stop chasing symptoms and focus on root cause. - Digital fingerprinting and relevance scoring take the mystery and doubt out of automation. Users approve reliable automated actions – Trusted Automation makes the benefit REAL. - Accelerated response. The purpose of VIA AIOps is response. VIA combines human and machine intelligence, default correlation algorithms, time series baselines, relevance scoring and digital fingerprinting to take the guesswork out of response. Response leads to resolution, and the result is service restoration.