Don’t just deliver customer service - deliver customer experience. Competition is fierce. There is always another sale or offer to pull customers away. Create customer loyalty by setting yourself apart. That means delivering more than just top-notch customer service – it means delivering exceptional customer experience. What can Küster Design do for your business? We will work with you to implement proven strategies for stellar customer experience. We’ll walk you through all of the client touchpoints and how they combine to create an overall customer-centered system. We will perform an intensive evaluation of your business, staff, and client environment and offer the best practices for designing each element of the customer experience, including the location and design of your store or office, phone etiquette and website content, rescheduling and follow-up procedures, and more. Incorporating these positive experience techniques will lead to increased customer retention and referrals, a flourishing business and a healthier bottom-line.