Why One Call Alert At One Call Alert, we understand the desire to remain independent as you age. It is a feeling that is shared by thousands of seniors across the country. We can help you or your loved one remain comfortable and self-reliant, whether at home or away. About Us One Call Alert offers peace of mind with simple, easy-to-use systems that deliver help at one push of a button. Our company is founded on more than 20 years’ experience serving the medical community with products that help medical professionals give prompt, precise treatment. Based in Houston, Texas, we provide service nationwide. So whether you or your loved one slipped in the kitchen and need a neighbor’s hand, or are having a medical emergency and need an ambulance called, One Call Alert will be there. Values Quality Products and Services: Because One Call Alert customers are like our family, we want only the best for them. Highly trained professional Emergency Operators stand ready to connect help 24 hours a day, 365 days a year. Identical call centers in two different states means your call will always go through, regardless of power failures, storms or other disasters Exceptional Customer Care: From unpacking your One Call Alert box to updating emergency contacts, our team of Customer Care Representatives is ready answer your questions. Don’t understand an instruction or policy? Give us a call and we’ll walk you through it. Business Integrity: For us, it’s not just about what we offer, but how we offer it. With One Call Alert, there are no contracts or hidden fees: it should be your choice to stay with us simply because we are doing a great job, not because you are locked into a contract.