Sales Quality Research Group, Inc. is a Tempe, Arizona-based research firm founded in 1993 and incorporated in 1997 by Jim Rensel, the principal owner and President, and Dr. Kenneth Kehrer, a part owner. Sales Quality Group is one of the nation’s leading providers of research services for banks, thrifts and credit unions, as well as their brokerage firm and insurance company affiliates and partners. Since 1993, Sales Quality Group has conducted well over 150,000 in-person and telephone shops and surveys of retail bank employees, bank investment and insurance sales personnel (both brokers and licensed branch employees), as well as all types of bank and investment program customers. The company also provides branch audit services and will be introducing a state of the art interactive online training and testing system for licensed bankers and their unlicensed bank counterparts.