Kaizen is not just our name, it’s the way we do business…. It’s a way of continuous improvement & learning that we have adapted throughout all parts of our business. We offer services in the following areas •Projects: From tenancy HVAC fit-outs to plant room replacements, Kaizen has carried out over 500 successful projects & we enforce a high level of quality whilst being committed to safety & working within our client’s budget. •Service: With over 100 commercial service maintenance agreements in place, our service team provides a professional, time efficient, cost effective solution. With 8 qualified service technicians & growing, we have the capacity to comfortably service our customers needs. At Kaizen, we have developed and grown our project business each year to become a major mechanical fit-out & HVAC installer in NSW. A fundamental key to our success, is to understand our customer’s goals & then ensure that we focus on quality & ensure the project is on budget & on time. Kaizen has a proven record of customers re-engaging our project team on multiple projects, as they know that they will have a problem free, safety conscious & forward-thinking team delivering their projects. Through strong customer service focus, we have a strong relationship with our existing & new customers. We understand that each of our clients have specific individual requirements & we will ensure that a service solution is provided to accommodate this. On a regular basis, we ensure that each account manager has touched base with each client to ensure the service we are providing is tracking against their expectations. Kaizen Air Conditioning is now actively involved in the service & maintenance of HVAC systems in the commercial, medical, mining, education & industrial industries on over 100 sites.