New and yet experienced. When realizing projects, emphasis is placed on what the customer wants. A good explanation of the projects puts the focus on "customer wishes". Jargon is often used in IT and by setting up a complicated environment, the wishes of the customer are often ignored. Our vision is "trust and a satisfied customer", this is possible to standardize the environment. The result is cost-effective and less complexity. IT Nap can realize this and is working on a sustainable collaboration.