Online Reputation is becoming more important and yours is worth protecting. Social media is allowing you to have different relationships with your customers (as fans, friends, followers, advocates, testers and much more) that can bring new benefits, if you grasp the opportunity. If you are right at the beginning of your social media journey please check out http://www.grafform.com/explain.html which I hope helps. Even if you don't want to get actively involved in Social Media, encouraging people to share your content and making it easy for them to do so, will bring benefits. You can collect the data on shares plus it may bring new people to your website so make it easy for people to tell their network they "like" you. We can help build your brand further on the appropriate social networks for you and your business, then integrate into your existing website and other points of contact with your customer to ensure a more pleasurable experience, that they want to tell their friends about. We have various specialists that we are used to working with and we can either deliver an end to end solution that we deliver branded and integrated. Or we can show you how to do it with a more mentored path as an ongoing monthly programme of things for you to do and we will guide you through until you have reached your objectives. Then training on various tools to show you how to better manage your social networks and show you how to integrate into your existing marketing strategy.