Wellness in hospitality: Lifestyle related health issues have always been in focus but with the pandemic the attention to wellness and healthy living has increased significantly. Wellness encompasses two broad elements: - Preventive wellness - Curative wellness H&W Consultants work with healing facilities that wish to promote a holistic approach to both. We approach wellness as an attempt to create harmony of the mind, body and soul. Our work is primarily with spas and hotels that wish to offer wellness programmes that are result oriented and follow an integrated approach. We also have the capability to curate a la carte spa experiences. Our services include: • Advising hospitality management start-ups • Mentoring leadership through operations • Setting up operations for Villa Management companies • Creating Wellness operations • Brand standards • Menus • Training plans • Spa layouts • Recruitment • Experiences • Bringing experts who can create proprietary oils • Tie ups with fitness experts and franchising of fitness facilities • Setting up of brand service standards • Guiding the GM with preparation of pan services related SOPs • Assisting the GM with preparing a training plan. Both for Pre and post opening operations • Preparation of job descriptions for various positions and the hiring profiles • Recruitment and manpower planning. • Creation of employee engagement processes. Reward, recognition and appraisal process • Site visit and simulations of the service processes • Review and implementation of brand product standards For queries, please write to us at nikhil@hotelandwellness.