Our Vision: Ending family homelessness one family at a time. Our Mission: The mission of the Red Door Shelter is to end homelessness for each family that comes through our doors by providing safe, temporary refuge and critical services to support them in healing, rebuilding their lives and integrating back into a community. Our Values: As we strive to achieve our vision and mission we are committed to: Quality - providing high-quality, client-centred programs and working towards continuous improvement on behalf of the children and families we serve. Caring - serving our families with respect, dignity, empathy and compassion, and celebrating the diversity and uniqueness of each individual. Advocacy - working towards ending the cycles of violence and poverty through advocacy and empowerment of our clients. Collaboration - building effective relationships among clients, volunteers, donors and staff, and seeking opportunities to form partnerships with the broader community. Integrity - delivering accessible, flexible, and transparent services while acting with integrity in a professional, ethical, non-judgmental, honest manner at all times. Accountability - measuring, achieving, and reporting results and using funder and donor dollars wisely.