CTMS Approach – Flexibility & Modularity The cornerstone of the CTMS approach is flexibility and modularity. We deliver to each customer with a tailored solution based on a comprehensive tool and process audit. We listen, and together with our customer, define the scope of services and targets, and then formulate a plan that will achieve tangible benefits. Tool management services include engineering and technical support, supply chain management, automated tool dispensers, and tool room activities.