Each year billions of pounds is spent in processing and settling insurance claims in the UK and Ireland. By understanding what drives insurance claims, we have developed the Connected Safety Net, an App that offers a digital platform to service the incident and claims management business. By automating the process, the Connected Safety Net software will support the end-to-end life cycle of an incident, delivering a fast, accurate and customer focused service. Available on mobile and web, the simple to use device will offer a real-time interface and in the future the App will be able to proactively manage and prevent future accidents by using data analytics, artificial intelligence and machine learning.