ABS was built to be more than just another benefit administrator. We have always considered all aspects of your plan as part of our responsibility. We tell each of our clients to consider us as an extension of their payroll and human resource departments. While conducting business as a TPA that holds client funds, we balance to the Ledger Summary daily. Whenever there are missed deductions, we have the ability to spot them through our system and follow up with the payroll contact to determine if a change in status or recalculation of the election is needed. Our processes let us know exactly what is being deducted from the employees’ payroll, saving our clients of hours of work each year and potentially thousands of dollars in extra expense. We routinely take over existing plans with deduction reports from other administrators who do not balance the accounts on behalf of their clients, and the result is often errors in deductions that can add up to a loss of hundreds, and sometimes even thousands of dollars annually. Located in Southern New England, we are well positioned to offer a unique level of service to you and your employees. We can present annual on-site enrollment meetings for staff to help encourage participation and understanding of how their benefits will work, as well as numerous promotional items. Through email campaigns, posters, videos, and more we can provide you with the tools to raise awareness of this benefit plan during the open enrollment period. Participants have access to a dedicated account manager, who is the primary contact for all matters of their plan, as well as two back up account managers. Likewise, your Payroll and Human Resources department will have multiple levels of support available to them should they have any questions or issues with the plan. While offering quality administration, we keep our fees well below the market rate and continue to provide extra value to you and your employees. Our current rates are very competitive, and we endeavor to continue our level of service without significant and/or regular increases.