By providing a dedicated 24/7/365 maintenance helpdesk, OSS work with Client Property Teams to provide national support for all hard and soft (planned, reactive & compliance) maintenance requirements. Utilising a 24/7 CAFM system to track maintenance, compliance, maintain asset registers and including full client property database if required. Being part of a wider group our dedicated Account Managers aim to reduce costs and enhance the estate, having access to electrical, mechanical, building fabric and flooring expertise, as well as an in-house technical team with a proven record of cost reduction, covering critical disciplines which include: - Lift maintenance, auto doors and shutters - management and costs reduction. - Refrigerant gases reporting - summarising types and volumes of gases used for CSR reporting purposes. - Legionella Management - Scheduling remedials dependent on risk factor.