Customer Experience/Interaction Recording and Analytics - Enabling customers to listen and analyze ALL customer interactions web, email, phone, chat, and social media, in real-time to improve customer satisfaction and optimise processes. Robotic Process Automation - Increasing efficiency by automating manual and repetitive tasks in front and back office. Desktop Automation or 100% automation with RPA (Robotic Process Automation). MiFID II Compliance for Banks/Finance and Insurance - Holistic Communication Surveillance to monitor and analyze ALL communication and processes. Saven goal is to be seen as a trusted partner, delivering market leading solutions with professional services. Saven has over 30 years’ experience within a wide range of vertical markets, including: Telco, Banking and Finance, Utilities, Manufacturing, Travel and Transportation, Healthcare, Retail and Insurance. Our customers are some of the biggest companies in Sweden.