Kaplan is Scandinavia’s leading Customer Management agency. We transform customer experiences through technology, strategic, analytical and creative solutions. Working on a daily basis with insights from more than 10 million Nordic consumers, we constantly find new ways to earn their loyalty and deliver measurable results. We partner with our clients to help them transform into customer centric organizations, and to put customers first in all they do. We help them achieve what we call ”True Personalization” – a customer experience that is truly meaningful to each individual. Since 2018, Kaplan is part of Accenture Interactive, the world’s largest digital agency.