Transporting Cities advocated for improved the Passenger Experience on transport services. We do this in a few ways: - Passenger Experience Assessments (Audits): We offer a review package where we undertake journeys to record real time passenger experience, making recommendations on where journeys can be improved and revenue increased. - Consultancy services: From transport planning to operational systems, we provide advice and recommendations to clients on how to provide efficient, attractive services to meet policy goals. - Transporting People: We’ve met loads of transport professionals keen to offer a great service – we work with operators to help them empower their staff to respond to modern consumers. - Our Articles: We look our for great examples of Passenger Experience from around the world, we publish these in our opinion articles. @TransportingCty