Coastal Windows & Exteriors has more than 20 years’ experience in the home improvement industry. After witnessing many positive & negative experiences David Vanderbilt decided to create a business known for its customer service & quality workmanship. He knew that a home improvement company that did everything the right way would stand out & earn respect as well as repeat & referral business. He also knew the perfect person to own the company – his wife. When David asked Stephanie if she wanted to own the business, it was a difficult decision. She had a great career as a Teacher of the Deaf. As a Teacher of the Deaf, empathy always has come naturally and was the core to her career. She always took things an extra step. It wasn’t enough to just help students communicate better, she worked with the peers as well as the teachers to understand what it was like to be deaf and how best to communicate with them. Thus in turn, the students could better accept & embrace their deaf identity. Stephanie, eventually left teaching. Coastal Windows & Exteriors became her full-time ‘empathy outlet.’ Simply satisfying the customer would not be enough. Instead, they would create an experience that ‘wowed’ customers, had them raving to others & make them loyal, lifetime customers. Coastal Windows & Exteriors delivers quality workmanship EVERY day for EVERY job. This coupled with a focus on education & empathy has led to a successful & truly exceptional customer service-based business.