We enable brands to take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty and save support costs.  Gather accurate, accessible, and real-time information on customers' orders with insights into your customers’ experience by market, centralized data. 1. Generate revenue: Leverage every touchpoint of the delivery experience. All post-purchase notifications have higher open and click rates than any other customer experience communication. It's an untapped lever for growth that sets you apart, especially in the event of an incident. 2. Brand: Communicate in a visually compelling and timely manner that serves your brand identity. 3. Customer interactions Select what is sent, how, and when: personalized and detailed communication, proactive notifications, on-demand information, and self-resolution. 4. Save costs Cut time spent resolving typical delivery problems. Alleviate the burden on your Customer Service to focus on where they bring the most value. 5. Customer experience Drive the experience proactively by making data-driven decisions. We produce new, rich data sets for merchants to provide better customer service when any issues may arise, a win-win for both the consumer and merchant. Shipup raised over 7 million funds to accelerate its international development (Europe & USA). Based in New York and Paris, the company has over 50 employees. In 2022, Shipup is acquired by Global Blue to enrich its post-purchase offering, helping retailers extend their customer journey.