Back in the early 1990’s I arrived at a client site and someone exclaimed, “We’re saved! The Rent-A-Nerd is here!” Although a joke at the time, the name stuck. When I started to grow my ‘one man show’ into a business, I decided to use the name. “Rent-A-Nerd®” has always embodied what we stand for: A positive, light hearted group of, well, nerds! Throughout the 1990’s and into the 2000’s Rent-A-Nerd® grew fast. At one point we had almost two thousand customers in Metro Vancouver. As much as we loved what we were doing, it was starting to become clear that we needed to change things – servicing such a broad range of customers meant we were good at many things but great at few. In 2005 we focused the company on small to medium organizations and we severely limited our customer base so that we could provide the best possible support to our clients. Even today we interview prospective clients as much (sometimes more) than they interview us. Regardless of how profitable taking on a potential client could be, if we don’t believe we can provide the best possible service to them, we will refer them to another service company. Our current client base includes educational facilities, mining companies and a mixture of professional companies. We provide the majority of our service in Metro Vancouver but travel where our clients need us – including in the last few years to Northern BC, Alberta, Mexico, Peru & Argentina. One of the other ways I think we’re different than many of our competitors (other than having friendly, professional & funny nerds) is that we do the majority of our work onsite, with our clients. Yes, we can and do work remotely – especially in emergencies or to support remote areas – but we prefer to be there, in our client’s office. By being there in person we can build a relationship better and learn about our client’s needs more than simply being a random voice on the telephone. Mike Romaniuk, Founding Nerd