Who are we? Quality1 CX Group is an experience and innovation company. With more than 25 years developing and perfecting customer experiences in the retail, financial, media, wireless and subscription-based sectors. Why work with us? We work in partnership to help our clients drive strategy to execution & results, address root cause problems, and reduce time and costs through iterative innovation. We engage you to discover your unique balance between customer experience, employee engagement, operating efficiency and financial performance. How do we work? We've faced the same problems you have and work to find specific opportunities that can reshape the way you deliver your experience. We leverage robust analysis, process and technology to understand complexity and eliminate ambiguity. We are available for consulting, advising and coaching.