Backstaff is a marketing services company that specializes in high-performance contact center programs for companies who want to maximize their online marketing investment and leverage inbound marketing and social media. We help companies create and scale their programs by developing best practices and driving quality execution. We develop and execute programs for lead generation, customer acquisition, customer service, web driven lead monetization, technical support, help desk, customer retention, customer recapture and up-sell. We have been independently certified compliant with the Health Insurance Portability and Accountability Act (HIPAA) and the Payment Card Industry Data Security Standard (PCI DSS).