Healthcare Quality Quest helps healthcare organizations, clinicians and healthcare quality and patient safety specialist staff improve the quality and safety of patient care. We provide consultancy and education services and publications on how to: - carry out scientifically sound clinical audits that result in benefits to patients - help clinical teams make major improvements in the quality or safety of patient care - identify and assess risks in clinical services and decide on the risks that need to be proactively managed - define clinical incidents and help clinical staff learn what clinical events should be reported and analysed - carry out root cause analysis of a problem that is affecting the quality or safety of patient care or a serious incident - carry out analysis of clinical processes to find the ones that risk patients’ safety and redesign those processes - manage a clinical governance programme - learn what patients and other service users think about the services they receive - involve patients and others in improving quality or safety - write for publication and prepare presentations and much more … All of our work meets our own high standards for providing services to healthcare organisations.