Merco is a commercial cleaning and facilities services based in Manchester. HOW WE STARTED: Reliability, trust and efficiency is what Simon Dresdner was looking for in a cleaning company when he was employed as a Property Manager at a local estate agent back in 2008. Instead what he found, was frustratingly disappointing; dishonest and unreliable contractors who were constantly letting him down on standards and basic values. But this disappointment gave him the drive to create a solution to the problem, and in 2008 he founded Merco Services Ltd. The vision was clear: To become the most reliable and trustworthy cleaning & facilities services provider in the North West. MERCO TAKES SHAPE: Simon first worked on his own in order to get to know the industry requirements first-hand so that he could guarantee his clients 100% satisfaction. Simon had a fairly good understanding of what a client would expect from a contractor as not long ago he was in that position. Merco’s first loyal clients (who are still with us today) were looked after personally and always guaranteed an honest, reliable service. Rapidly, Merco’s reputation grew and so did the team. However, with the growth, Merco’s team have adopted Simon’s values as part of their mission. Today, we are the only cleaning & facilities services company in the North West who are confident enough to offer "a try before you buy" service and a 100% Reliability Guarantee. That certainly says something.