For the past 15 years, Tier3 Technologies has been a tenured service provider in the enterprise technology space with a notable specialization in Riverbed Technology. It became evident that companies that had invested in Riverbed were not realizing the ROI they had been promised and were not aware of the criticality of Riverbed performance management. In order to create a solution to this recurring theme, Tier3 developed ESP. ESP is a software that delivers complete visibility to companies with Riverbed assets. It was developed by Riverbed Certified Engineers for the sole purpose of delivering accelerated troubleshooting and consistent awareness about the state of the network. With ESP, companies can rest assured that they are getting a proper return on their existing IT investments by maximizing performance through proactive monitoring, automated remediation, and state of the art visibility.